Frequently Asked Questions

1. How do I become a driver?

To become a driver, you need to download our app, sign up as a driver, and complete the registration process. Once approved, you can start accepting ride requests.

2. What are the requirements to become a driver?

To become a driver, you must meet the following requirements:

  • Be at least 21 years old
  • Have a valid driver's license
  • Own a registered and insured vehicle
  • Pass a background check

3. How do I accept ride requests?

Once you're online and available, you'll receive ride requests through the driver app. You can accept or decline requests based on your availability and preference.

1. How do I request a ride?

To request a ride, you need to download our app, sign up as a customer, and follow these steps:

  1. Open the app and enter your pickup and drop-off locations.
  2. Choose a suitable ride option and confirm your request.

2. How are ride fares calculated?

Ride fares are calculated based on factors such as distance traveled, duration, and any applicable surcharges or fees. The fare is displayed to you before confirming the ride.

3. Can I schedule a ride in advance?

Yes, you can schedule a ride in advance through our app. Simply choose the desired date, time, and pickup location during the booking process.

1. How can I contact customer support?

You can contact our customer support team by phone or email. Visit our Contact Us page for more information.

2. Are there any discounts or promo codes available?

We occasionally offer discounts and promo codes to our customers. Stay updated by following our social media channels and subscribing to our newsletter.

3. How can I provide feedback or report an issue?

You can provide feedback or report any issues through our app or website. We value your feedback and will take appropriate actions to address your concerns.

Can't find the answer your looking for?

Feel free to reach out to our customer support team. We'll be happy to assist you.

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